[EN] What's wrong with your app?
When you start seeing the problem for your production app, what would you do? How would you look into that problem? As a support engineer, I've seen many Rails apps that are having various problems. This talk will cover what you can do when you see the problem, and what you should start doing right now to prevent the problem from happening, based on a real experience.
- Heroku, Inc.
- Job title
- Technical Support Engineer
Keiko works at Heroku as a support engineer. Her daily job is answering the tickets about Heroku that come from the customers all over the world, and she loves it.